FAQs

How many pieces of apparel do I need to order to get lower pricing?

Generally, a minimum order of 24 pieces is the price break. The pieces can vary in size and style, but the logo must remain the same. If you are interested in purchasing more than 24 pieces of apparel, please Contact Us for a quote.

 

What if the item I purchased is out of stock?

If your selection is out of stock or discontinued, we will cancel the order and will refund you. We will reach out via email to alert you of which item(s) are not available. We will also refund any related tax and shipping.

 

How long will my order take? 

Typically, orders take 2-3 weeks to be produced and delivered. Rush options are available on select items and it’s advised that you contact Marketing or eLead so any additional costs can be confirmed.

 

What if I’m not seeing the product I’m looking for?

There are many products available that are not featured on the Berkley Select Web Store. eLead is happy to provide ideas and quotes, please contact them and Alison will get in touch with you. You can also search for products by visiting www.eleadpromo.com

 

Can I purchase just one of something, most items show higher minimum order quantities?

Apparel, hats and select bags have no minimum order quantity. The hard goods do generally have higher minimums and are produced to-order. The Appreciation Gifts section is a great place to check-out additional product options with no minimum.

 

How do I use my gift code?

Gift codes can be applied at the final payment page of an order by entering the gift code and clicking “apply.” The gift code amount can cover product, shipping, or tax. Your gift code will not expire, and any remaining balance can be used for a future purchase. If your code does not cover the full cost of your order, you will need to enter credit card information to pay for the remaining amount due. You can apply multiple codes to an order.